The online purchase procedure is very simple. Just register on the website and choose the type of skipass you want to buy:

• If you already own a keycard, you can recharge it by entering the 16 numbers on the back side of the card, and then proceed with payment by credit card, Satispay or PayPal. The system will send you a receipt at your e-mail adress. Once the recharge is complete, you won’t have to get to the ticket office: take the keycard with you and use it to access the lifts directly.
• If you don't have a keycard, you need to choose the pickup mode and then proceed directly with payment by credit card, Satispay or PayPal. The system will send you an e-mail receipt. Print or store it on your mobile, you will need it to collect the tickets at the ticket office. When you choose the pickup mode, you're automatically charged € 2 for the keycard purchase. You'll collect it with your skipass already charged on, at the ticket office. You just have to pay the amount for the keycard once, because from the next purchase you can recharge it to ski in Monterosa Ski or in any other ski resort using a Skidata system.
  

If you want to make other purchases in the future, you can avoid re-registering your personal data: the system will keep them in memory and allow a faster and easier procedure! 

The Monterosa Ski rates will vary in a range between € 38.00 and € 60.00, and will change dynamically for each day. The final fare will depend on the period of the season in which the ski day is located, the booking advance and the requests for that date. The earlier you buy, the greater you save, with reductions of up to 27% compared to the maximum seasonal rate. Alpe di Mera skipasses will be available without dynamic pricing system appliance.The online price, at any time, will be cheaper than the rate applied at the ticket office. A supplement of € 5.00 on Monterosa Ski area tickets and € 2.00 on Alpe di Mera tickets will be applied to purchases at the cash desk, for each day of skiing.

Which rate can be purchased at the cash desk? The ticket will work with dynamic fares as well, but the supplements specified above will be added to the amounts. But be careful, if you buy for the same day you want to ski you will pay the maximum rate that the dynamic system will have processed for that day, plus the surcharges for the purchase at the cashier, so we recommend that you buy in advance and online !

By purchasing online, you earn in terms of time and savings, and you help us not to create queues and congestion situations!

More quality, fewer queues, less money! The dynamic pricing leads to an improvement in the quality of the skiing experience, and a reduction in queues at the crucial points of the resort. If you buy online and earlier, you save money, save time, go straight to the lifts and don't queue.

- Monterosa Ski season pass does NOT include access to the lift that from Passo dei Salati leads to the Indren glacier;
- Monterosa Freeride Paradise season pass includes access to the lift that from Passo dei Salati leads to the Indren glacier;
- If you purchase a Monterosa Ski season pass, you can access the lift that from Passo dei Salati leads to the Indren glacier by purchasing a DAILY supplement of € 8.00 directly at the departure of the lift.

Alpe di Mera season pass until 24 December 2022 and from 27 March 2023 to the end of the season is valid for the entire Monterosa Ski area (Alagna, Gressoney, Champoluc - Indren NOT INCLUDED)

The validity of the morning ski pass ends at 1pm, while the afternoon ski pass starts at 12pm.

The Teleskipass system allows you to ski without having to make a purchase and without having to choose first whether to ski for the whole day or only during the morning/afternoon. Just activate the service at the ticket office and bring your Teleskipass card with you when you want to ski. The system will automatically apply the daily, morning or afternoon maximum Monterosa Ski rate of the day in which you will ski. Skipasses valid only in Alagna will no longer be applied. All Alpe di Mera rates will be valid and recognized by the system. The Teleskipass does not give access to the Monterosa dynamic rates available online. If you want to book in advance and buy at the best rate, you can do it on monterosa2000.skiperformance.com.

If you decide to make an online purchase to get the best fare, leave your Teleskipass keycard at home, and charge the online skipass on another one.

There are no refunds if you've not purchased the new Cancellation Protection. Select it before checking out to get a full refund up to 5 days before your ski day. Read the FAQ to get the complete information!  

Only in case of partial or total closure of the lifts due to the wind, will be recognized, to the holders of daily or multi-day skipasses who request them, vouchers that can be spent at the ticket offices of the Monterosa SpA and Monterosa 2000 SpA companies.

The Cancellation Protection, proposed during the check out phase, allows you to request the cancellation of the purchase up to 5 days before the validity date of the ski pass. You can only purchase it for your whole order. The refund will be made via promocode valid until the end of the following winter season. The value of the promocode will include the cost of the ski pass, any insurance or keycard and will be net of the cost of the Cancellation Protection.

If you have made a purchase including Cancellation Protection and want to request a refund, go to My Account and enter the order history. Find the order you want to cancel, click View and then Request order cancellation. Returning to this area you can always check the status of your refund. As soon as it has been processed, we will send you the promocode to the same email address you used to make the purchase.

If you don't have a keycard yet, you can buy it for € 2 directly at the cash desk in Alagna or Alpe di Mera. If you buy your ski pass with the pickup mode, the amount of € 2 will be added to the cart directly from the system. The keycard will be delivered to you at the ticket office when you collect your ski pass. 

Starting with the next purchase, you will be able to load your ski passes directly online on that card, without having to go to the cash desk and at no additional cost.

On the ski slopes of Piedmont and starting from 01.01.2022 also in Valle d'Aosta, it is mandatory to have RC insurance.

The insurance you can buy together with your ski passe is called Snowcare, and costs € 3.00 per day. Among the guarantees, it covers rescue on the slopes. This service is provided by the Pisteurs, our staff qualified to intervene when an accident occurs, and otherwise would be subject to a fee (€ 200.00). Always ask for their intervention, only in this way the insurance can compensate you, because they will be the ones to certify that the accident occurred on the slope. You can consult the Snowcare information booklet here.

To report a claim click here.

Yes, you can choose between different age groups:
• adult
• teen (born after 31/10/2008)
• junior (born after 31/10/2004)
• baby (born after 31/10/2014)
• senior (born before 31/05/1958)

The system will send a confirmation e-mail as a receipt to the address used for registration. All the informations relating to the purchase will be reported in the text (ticket header, ticket type, fare).

This receipt will also allow people not in possession of the keycard, to collect their tickets at the ticket counter.